Proximity Sensors to Direct Guests
Beacons are small, usually low-priced devices that detects more accurate location within a limited range than Wi-Fi and GPS proximity. Beacons transfer small amounts of data via Bluetooth Low Energy (BLE) ranging between 5m to 70m (230 feet) depending upon the beacon type, and, as a result, used for indoor location technology, although it can be used outside as well.
The basic thing that any customer would do upon entering the hotel is to check-in, that is made far simpler utilizing beacon technology. The hotel staff receives all the relevant information which results in check-in process being as smooth as possible (information such as name, ID, room preferences and other notes that may have been received from a former stay). This enables the staff to attend to customer’s needs in a much more personalized manner, making feel like a V.I.P.
People use various apps to book their hotel stay, check-in and choose the favorite hotel room before their arrival. The Beacon development can be a true game changer for a seamless customer experience. The hotel front desk can be notified as early as the guest arrives at the gate, basic steps can be taken to ease out the check-in formalities and enter keyless accessing to a phone. While at close proximity to the room-door, Beacon can activate unlock door automatically. Here, the Beacons can be employed to permit access to specific people in specific areas of the hotel. Finally, the guests can use it for room services, special coupon distribution, Room preferences, check-outs, rewards, feedback and so on. Through an interactive self-guided tour of the hotel or fed with notifications while roaming around the hotel premises the guests can be guided – giving required directions/prompts, one can easily understand without the need of unnecessary intercommunication with the hotel staff
Due to increased penetration of Mobile enabled technologies, the acceptance of Beacon will surely grow. There can be many applications that may not be visualized and can take a prominent place in the future of Beacon. It’s just a matter of time before we learn to adopt them and prepare ourselves for exploring the unexplored! Many IT Companies are available to hire as Travel & Hospitality mobile apps developers in India to get a unique and robust application.
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